Contact us
We usually reply within two business days.
Write to hello@mobyjob.com for questions about the product, your account, or a partnership. We usually reply within two business days. Include the email address on your MobyJob account if the question is about a specific workspace, so we can find the right record without asking you to repeat the story.
Privacy requests go to support@mobyjob.com, the same address named in the privacy policy. That covers access, correction, deletion, export and objections under the GDPR. Legal questions about these website terms go to legal@mobyjob.com. Using the matching address helps the request reach the person who can answer it. We do not use these messages for marketing.
If you are writing about the Chrome extension, say which job site you were on and what you expected to happen. If you are writing about billing, say whether you are on Free or Premium and the date of the charge you are asking about. You do not need to send your password, a CV, or a copy of your identity document for a first reply.
The public site and the app at app.mobyjob.com are the same product. A question about a city guide on this website, a missing application on the board, or a cookie choice can all come to hello@mobyjob.com. If the topic is only the locale cookie described in the cookie policy, say so in the first line. If you are unsure which address to use, hello@mobyjob.com is enough and we will forward it. We read every message that reaches these addresses.
You can write in any language the site already supports. We answer in the language of your message when we can, and in English otherwise. A screenshot of the page you were on is more useful than a long description, and you can leave out anything that is not needed to understand the question.